This User Policy was last modified on 1 April 2015.

Taylor Blinds Pty (Ltd) (“us”, “Taylor”, ”we”, or “our”) operates the Taylor Website www.taylorblinds.co.za (the “Website”). This User Policy informs you (the “User”) of the practices and policies of the Website regarding the collection, use and disclosure of Personal Information received by Users or collected by us from Users of www.taylorblinds.co.za, via www.taylorblinds.co.za.

Taylor defines “Personal Data” as any data from which it is practical to directly determine the identity of an individual.

 

1. BY USING THE WEBSITE YOU AGREE TO

(1) to comply with the terms and conditions of this User Policy;

(2) grant permission for Taylor to process (i.e. collect, use, etc.) your Personal Data as described in this Privacy Policy. Personal Data may be processed by Taylor in the country where it was collected as well as other countries (including South Africa).

Taylor reserves the right in our sole discretion to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner.

 

2. HOW TAYLOR USES INFORMATION

2.1 PERSONAL DATA

We will not sell or market the e-mail addresses or other collected personal information of registered Users to third parties. We will not distribute, sell or barter any data that you upload/submit to the Website without prior permission. We may view your Website instance data and uploaded information to provide system maintenance and technical support only. You acknowledge and agree that Taylor may occasionally send you communications regarding your account via e-mail. You also agree to receive e-mail notifications generated and served by Taylor, as well as related e-mail marketing campaigns that may be distributed from time to time.

 

2.2 COOKIES AND PASSIVE DATA COLLECTION

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Taylor uses cookies, IP address, GPS location, URL information and other technical connection details to improve and further develop the Website, and to provide enhanced or geographically differentiated features and Website levels to Users, where available. Taylor uses cookies to save User screen names, session validators, and on Users’ browsers and hard drives, and may use them to provide tailored Website features to those Users, as they become available.

IP Addresses also help us diagnose network congestion, problems with our servers and otherwise assist in the administration and delivery of the Website to our Users.

 

2.3 LOG DATA

Like many site operators, we collect information that your browser sends whenever you visit our Website (“Log Data”). This Log Data may include information such as your computer or device Internet Protocol (“IP”) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

 

3. PERSONAL DATA

3.1 PERSONAL DATA STORING

When registering/submitting a form/subscribing with Taylor, you provide Personal Data, which may include your name, surname, phone number, city, state, province, confirmed email address, and a password. Taylor does not intentionally gather Personal Data about visitors who are under the age of 18. Taylor may also record your IP address when you submit information.

Taylor may also collect certain preference and demographic information from you. All information collected by Taylor is used for internal purposes of providing the Website, providing support to users, and to improve the Website. Aggregating non-identifying information supplied by users allows Taylor to understand its user base, monitor User content and to improve the Website.

All data added, by the User, to the Website is stored and hosted by Taylor on the Taylor website server(s).

 

3.2 COOKIES AND PASSIVE DATA COLLECTION

Taylor automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request. Taylor may utilise Google Analytics as well as custom analytics and stats tools to analyse trends with non-personally-identifiable data. Taylor may utilise the services and and mechanisms of web analytics to capture and analyse User behaviour on the Taylor website.

Users should be aware that other websites visited before entering the Taylor Website might place Personal Data within a User’s URL during a visit to their website, and Taylor has no control over such websites. Accordingly, some of this information may be logged by Taylor.

 

3.3 LINKS TO THIRD PARTY SITES

Taylor websites and the Website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors and Website users.

 

4. DISCLOSURES

4.1 TAYLOR SERVICE PROVIDERS

Taylor does not disclose Personal Data to third parties. However, at a future time, Taylor may need to provide users’ Personal Data to other third parties to deliver specific Products to the User (such as hosting services, Website improvements, marketing campaigns or support Products). These third parties will be required to adhere to Safe Harbor Privacy Principles or at a minimum Taylor will require the third party to certify they follow privacy protection equal to Taylor’s.

 

4.2 LEGAL REQUIREMENTS

Taylor does not grant access of Personal Data to third parties, including the data you enter or upload into the Website, unless disclosure is necessary to comply with an enforceable government request such as a warrant.

 

4.3 CHANGE OF OWNERSHIP

In the event of a change in ownership, or a direct merger or acquisition with another entity, we reserve the right to transfer all of Taylor’s User information, including Personal Data, to a separate entity. We will use commercially reasonable efforts to notify you (by sending an email sent to the email address you provide) of any change in ownership, merger or acquisition of Taylor’s assets by a third party.

 

5. SECURITY

5.1 PERSONAL DATA PROTECTION

All of your Personal Data, stored by Taylor or otherwise, is considered confidential and private. Appropriate industry standard administrative, physical, and technical safeguards will be maintained by Taylor (and its web service providers) to protect against the loss, misuse and alteration of the information under our control.

 

Taylor shall not:

(a) Intentionally modify your Personal Data,

(b) Disclose your Personal Data except as compelled by law or as expressly permitted in writing by you, or

(c) Manipulate your Personal Data except to provide maintenance, verification, or prevention of technical problems, associated with the Product or to provide technical support at your request.

 

Taylor takes reasonable steps to ensure the integrity and security of our network and systems but does not expressly make any guarantee these security measures will prevent third-parties from obtaining Personal Data by illegal actions or attacks. Should such an attack be perpetrated, Taylor will supply authorities with available information on the third party when such event comes under prosecution.

 

While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security and can not be held liable in the event of compromised security.

 

5.2 PASSWORDS

Where required, it is your responsibility to choose secure passwords and to keep them safe. Taylor cannot be held responsible for Personal Data that is compromised due to an insecure or stolen user password. If you are authenticating with Taylor via a third-party (e.g. Google Apps), those passwords must also be secured.

 

5.3 UPDATING OR REMOVING USER INFORMATION

You may, at any time, choose to correct or update the information you have submitted to Taylor by updating your account in the Website Account Settings. If you cancel/terminate your account/Website/Newsletter subscription, your Personal Data and other information may be retained in our archive or backup records.

 

6. CONTACT

6.1 PRIVACY COMPLAINTS AND ENQUIRIES

If you have a dispute or complaint about privacy on the Website, we kindly ask that you attempt first to resolve the issue directly with Taylor by going to www.taylorblinds.co.za.

 

6.2 CONTACT US

If you have any questions about this Privacy Policy, please contact Taylor via www.taylorblinds.co.za.