Taylor Blinds
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Warranty

We have a network of agents and installation specialists who have been given rigorous training to ensure that your shutter or blind installation is seamless. Whether it is blinds or shutters, they will adhere to our high standards of workmanship. We pride ourselves on our service - from measurement through to manufacturing, installation and after sales service. In order for your warranty to be effective, you do need to have a professional installer carry out the installation

It depends on the product you have ordered. We custom make all the products in our 8000m2 purpose-built factory and our production for the delivery of window blinds is one week from order placed and deposit received, whereas for shutters the turnaround time is two weeks from order placed and deposit received.

Upon approval of the order a 50% deposit is required, once received the work begins. The balance can be paid upon installation.

We pride ourselves on our quality and service and guarantee that the products manufactured in our factory will be free from defects in material and workmanship for a set period from date of delivery.

This warranty is given subject to certain conditions:

  • ShutterGuard® Security Shutters: 10 years
  • Hurricane Aluminium Shutters: 10 years
  • Thermowood Shutters: 3 years
  • Window Blinds –Venetian, , Woven, Roller and Vertical: 2 years

The service we offer extends from measurement through to manufacture, installation and after sales service.

For details see our T&Cs.

Part of the after-sales service includes replacing cords if the break falls under the warranty terms and conditions. However, our cords are of a very high quality and would need to be replaced by a certified Taylor installer

Simply call or email Taylor and we send a representative to assess the problem. If the product is still under warranty – refer to our Terms & Conditions – we will repair it.

For additional information call us on 011-794-1743 or 021-552 5080 or email sales@taylorblinds.com

Taylor Blinds & Shutters has a purpose built 8000m2 factory in Montague Gardens, Cape Town and all our shutters, security systems and blinds are manufactured locally onsite under the strictest quality controls.

Shutters

Yes we do, and you have a choice of two options. The Hurricane Aluminium Shutters are ideal for external use and protect windows and glass doors from extreme weather conditions. They are made from 100% aluminium so will not rust and are easy to maintain.

ShutterGuard® shutters go one step further by merging the style of aluminium shutters with extra security with our patented Gear-lock system and the louvre lock pin that secures the closed louvre panels, an additional security feature, making these shutters virtually impenetrable and burglar proof.

Our Thermowood shutters are manufactured from a durable, specially engineered wood substitute – extruded PVC – that has been thoroughly tested under stringent humid, hot and dry conditions to ensure longevity. It is impervious to moisture, fire resistant and easy to clean and will not crack, split or warp and although excellent at controlling light, heat and noise, they are not security shutters and therefore not burglar proof. If you are looking for indoor shutters for security, your best option would be the ShutterGuard Aluminium Security Shutters.

Our ShutterGuard® Security Shutters combine the art of security and style: they are made from aluminium, have a Gear-locking system that includes a locking pin to secure the louvres, making them virtually impenetrable and burglar proof.

The Hurricane Aluminium Shutters are designed to protect doors and windows from bad weather, they are more secure than Thermowood but are not security shutters.

Our Thermowood shutters are manufactured from a durable, specially engineered wood substitute – extruded PVC – they look like wood but are more durable and won’t crack, split or warp, are impervious to moisture, fire resistant, easy to clean and give excellent control of light, noise and temperature.

It really depends on your requirements and we’re here to give expert advice. Thermowood – a specially engineered wood substitute – will never peel, crack, warp, burn or discolour – they are for functional use only and not a security solution. Hurricane Aluminium Shutters protect windows and doors against weather and can be used externally. Made from 100% aluminium they will not rust. If you are looking for stylish shutters that offer good security then ShutterGuard® is the answer – made from aluminium they have a patented 3-way locking system that makes them virtually impenetrable and burglar proof.

Fitting

All our shutters are made specifically for each client to ensure a perfect fit. Thermowood Shutters are available in standard colours : Satin White, Magnolia, Lime Wash, Alu White, Holland, Smoke. We do not offer custom made colours for Thermowood.

ShutterGuard Aluminium Security Shutters and Hurricane Shutters come standard in white and dark bronze. However, if you wish to have these colour-coded to match or complement your existing wall colour or décor, this can be arranged with a matte finish (not gloss). This does come at a surcharge.

Certainly! We will work on a solution with you, this could include us attaching the bottom track onto your carpet or cutting the carpet to accommodate the shutter.

No, Durador offers a simple, easy to operate, 4-point locking system vs. a 1 locking point. We believe it is a safer option as you cannot lock yourself out.

Absolutely! We will come out armed with our product books to evaluate your requirements, show you our solutions, measure, advise and provide a quote. All of this is without any obligation.

Taylor has a service department that handles these queries. Please email sales@taylorblinds.com to report the problem or concern and we will arrange to meet with you to assess the situation and find a solution.

We offer a wide selection of colours for all our window blinds but these can be customised for you. Our ShutterGuard Aluminium Security Shutters and Hurricane Shutters are also offered in a matt finish, in a colour of your choice. However, our Thermowood Shutters and Durador are only available in the standard colours.

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